SHIPPING & REFUNDS
All orders will be shipped between 1-2 business days, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you only as an estimate.
We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
We offer Domestic shipping on all AUSTRALIA orders. Shipping is currently only available with Australia Post Regular and Express Delivery. Rates are calculated automatically with integrated Australia Post application.
Delivery time estimate: 5-6 business days. We will not be held responsible for any delays caused by Australia Post. If you experience a delay with your shipment please contact us directly at firstname.lastname@example.org
We offer International shipping to most countries OUTSIDE of Australia. Shipping is currently only available with Australia Post Standard Delivery. Rates are calculated automatically with integrated Australia Post application.
All rates are real-time from the Australia Post Retail API to ensure the latest pricing for our customers.
Return & Refund Policy
You have 14 days to return an item from the date you received it. To be eligible for a return your item must be faulty or damaged at the time you received it. You will need to provide a receipt or proof of purchase. Please note: we do no offer Exchanges or Credit Notes for 'change of mind'.
PLEASE RETURN ITEM TO THE FOLLOWING ADDRESS:
Haus of Meraki
PO Box 406
Reservoir VICTORIA 3073
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are not entirely satisfied with your purchase, please contact us at:
Haus of Meraki ABN: 61 990 978 513